Reneva
Plan management shows the plan assigned to your installation, its current quotas and the linked subscription data. From here you pay, add add-ons, download invoices and choose the payment method.
Your plan
The profile follows the company's tax regime. The Plan box shows the name and description published by Reneva and your account's effective limits. Names may change without touching accepted prices and terms; new catalog versions apply from their effective date.
The Beta tester badge identifies a free beta: the economic plan remains Beta Tester, included capabilities follow the highest available commercial plan, without changing usage or historical assignments.
Trial
New sign-ups start on a Trial: 14 days, no card, with the limits shown in the plan box (usually 1 company, no SdI submissions, 20,000 AI tokens). The limits stay after the expiry. Anyone Reneva invited as a beta tester starts without a Trial.
During the Trial the bar at the top of the pages, Plan management included, shows the days left and the expiry. Add-ons are bought after paying for the subscription.
When the Trial ends without a paid subscription every page leads to Plan management: the administrator activates the plan and pays with Activate your plan, below the notice, which opens the payment service's secure page to add a card; other users return to sign-in with The trial has ended: the administrator can activate the plan.
Three days before, administrators and the client's accountants receive an email with the date; deletion never happens before three days from the notice, so the date can move. To keep the account use Activate your plan before that day: an expired Trial without a card does not protect it. To take your data away use Download everything, at the top.
Deletion concerns only Trials that were never paid: it does not touch beta testers, active or unpaid subscriptions, purchases or a cancelled plan, where the data stay.
Add to your plan
Each add-on has a card with name and quantity, net price and Purchase; offers requiring a quotation say On quotation, those without a price Price to be set. For storage, companies, users, SdI transmissions and AI tokens Purchase opens the Quantity choice (for companies also the Company profile). View amount shows unit price, first amount, taxes and period; Confirm purchase submits the request and limits increase only after payment is confirmed.
Purchases require an already paid subscription: if unavailable, read the reason. When the plan is closed (expired trial or ended cancellation) Purchase is off.
Renewal and seats
Companies, users, SdI submissions, AI tokens and storage renew every month; the accountant service every year. Additional AI tokens raise the monthly limit, with no credit carried over. Included seats are in the plan box: unaccepted invitations do not occupy one, an accepted external accountant counts once even across several companies, Reneva's Accountant service does not occupy seats.
With multiple companies the highest profile remains the main plan at full list price; other slots get the published discount, whatever the order. An initial promotion stays on the main plan until its expiry. Previous invoices keep the prices and discounts of the time.
Beta testers
They see every add-on as a paying customer would, with a note that they cannot buy them: Purchase stays disabled. Included in the plan means the company already has the accountant service. If the catalog is not published the section is called Add-on preview and nothing can be bought; plan, invoices and payment methods stay accessible.
Reneva accountant service
It requires a paid annual subscription and applies to the selected company (to buy it for another, switch company at the top). Buy shows the annual price and expiry; Business requires that company's quote. It activates only after payment is verified. If the plan already includes it (as for beta testers), Buy does not appear.
With a paid annual service the Accountant section shows the end of its period. Cancel accountant service opens secure confirmation with the payment service: it does not cancel the Reneva plan or refund the paid period; the service stays active until expiry and renewal stops.
Quota renewal
Monthly quotas reset on the first day of each month at 00:00 UTC. Switching companies does not reset usage: quotas are shared across the installation. Storage used is not a monthly quota: it does not reset, because it measures the files you have at that moment.
This month's usage
Each row shows usage and the effective limit, including paid extras that are still valid. The Plan box first shows this month's usage (SdI transmissions, AI tokens) with the reset date. Under Availability you find storage, companies and users: these quantities do not reset each month. A warning appears near or at the limit, with reserved usage where the plan reserves.
AI tokens
Expense and bank statement readings, import mappings, the assistant and voice messages use the plan's token counter. Number, bar and warning read the same counter: usage plus reserved operations. Changing plans does not reset usage. A successful response without verifiable usage keeps its estimated reservation, not zero. When the balance is exhausted, manual mapping remains.
Unavailable data
Unavailable data is labelled as such and does not mean zero. Storage is measured nightly, counters follow actual usage; known usage stays visible even if the feature is not in the plan. AI import mappings remain available on older plans without a limit, and measured.
Invoices
Invoices, at the top, opens a panel that starts with Choose billing company (saved as soon as you choose) and then shows status, payment method and billed period (separate from Quota renewal). To download a file click its row or Download invoice. With no link you see No subscription linked., with no documents No invoices available.; if data is unavailable plan and quotas stay visible and Reload billing data reads it again.
At the bottom, Receipts opens the payment service's secure page with the history and Cancel plan first asks why you are cancelling (a required choice and an optional note) and then opens the cancellation page: you confirm there and the plan stays active until the end of the paid period. Without a linked subscription the two buttons do not appear. If the service offers an interval change choose monthly or annual within the same profile; another profile cannot be chosen freely.
After cancelling
Once the paid period ends, every page leads to Plan management, as at the end of the Trial. Other users return to sign-in with The plan has been cancelled: the administrator can reactivate it. Your external accountant and the Reneva accountant still see the companies and tickets, read-only with the label Plan cancelled, without Documents and Registers.
Three days before the paid period ends the administrators and the client's accountants receive an email; once the period is over the administrators receive Your Reneva account is suspended.
Your data stays. Download everything, at the top, builds a single ZIP with one folder per company and, inside, one per year: registers and documents as in Accounting records › Download. Reactivate, full width below the notice, opens the payment service's secure page for a new subscription, with the same plan and interval at the current price. This also works for a cancelled trial, with the plan chosen for the trial. With the first payment the pages and the accountants' work come back, with no new invitations; the old subscription stays in the history.
Delays and issuing
With an overdue payment you see Payment is overdue. Your plan and quotas remain visible. Listed documents come from the payment service and are not Reneva tax documents.
For new verified payments Reneva issues and emails an invoice, addressed to your selected Billing company; earlier payments are not recovered, Beta and free access generate no invoices. An issue with invoicing or delivery does not cancel the payment; uncertain deliveries need checking before retrying.
Payment methods
Payment methods, at the top, opens a table with type, masked details, status and expiry. From a row menu choose Make primary or Make secondary (optional, removed with Remove secondary). An ineligible method stays visible with its reason but cannot be selected for renewals; complete card details are never shown.
If loading fails use Retry; during an uncertain verification retry without changing the selection, Reneva reuses the same operation. Payment needs attention appears in a bar at the top of the pages after an unsuccessful renewal (like the Trial bar, only one at a time: the payment wins): Pay opens Plan management and the payment service's secure page.
Add method
First choose the Billing company (at the top of the Invoices panel, no popup) and complete the required details with Complete the details in the company record: it applies to the whole account. Confirmed purchases and issued invoices keep their original recipient. Then Add method opens the payment service's secure page and when you finish you return to Plan management.
If you change the selected company's details, Reneva prepares the update for future payments and renewals; with incomplete details a notice says so, the record stays saved and previous invoices do not change.